CloudForge
HomeEngagement Models

Your CFO asked for predictable costs. Your CTO asked for better engineers. Here's both.

The proposals you've been reviewing all look the same. This one has rates you can verify and engineers you can interview.

5-Day Deploy SLA
96% Client Retention
Mutual NDA Standard
Dedicated Account Mgr

Three Ways to Engage

Each model is designed for different organizational needs. All share the same quality standards, certification requirements, and SLA commitments.

Team Augmentation

Embed certified CloudForge engineers directly into your existing team. They work on your tools, attend your ceremonies, and report to your tech lead — but they bring independently verified expertise that your hiring process may take 6 months to find.

What's Included

  • Individually certified engineers matched to your technology stack and certification requirements
  • Dedicated technical lead for pods of 3+ engineers
  • Integration support during first two weeks
  • Ongoing performance monitoring and quarterly business reviews

Ideal for: Organizations that need to scale engineering capacity without the risk and delay of traditional hiring.

Minimum engagement: 1 month (rolling, 30-day notice)

Time to start: 5 business days from signed contract

Delivery model: Dedicated engineers or pods (5–15 engineers with tech lead). Engineers work exclusively on your projects for the engagement duration.

Fixed-Scope Projects

Defined deliverables, fixed timeline, managed by CloudForge. We take responsibility for the outcome — you define the success criteria, and we assemble the team and methodology to deliver it.

What's Included

  • Discovery workshop (2–3 days)
  • Detailed Statement of Work with deliverables and acceptance criteria
  • Dedicated project team
  • Weekly progress reports
  • Structured knowledge transfer at completion

Ideal for: Cloud migrations, infrastructure audits, security assessments, platform modernization, and any project with clear start/end and measurable outcomes. Typical duration: 4–16 weeks depending on scope.

Minimum engagement: 4 weeks

Time to start: 10 business days from signed SOW

Delivery model: Project team assembled and managed by CloudForge. Clear milestones with go/no-go checkpoints.

Managed Operations

24/7 infrastructure management by CloudForge engineers. We operate your cloud infrastructure with guaranteed SLAs, proactive monitoring, and continuous optimization.

What's Included

  • 24/7 monitoring and incident response
  • Guaranteed 99.9% uptime SLA
  • Monthly infrastructure health reports
  • Continuous cost optimization
  • Security patching and compliance maintenance
  • Quarterly architecture review

Ideal for: Organizations that want enterprise-grade infrastructure operations without building an internal SRE team.

Minimum engagement: 3 months (quarterly, with monthly reviews)

Time to start: 15 business days from signed contract

Delivery model: Dedicated operations pod assigned to your infrastructure. Named on-call engineers available 24/7.

Engagement Packages

Fixed-scope packages designed for predictable budgeting and CFO approval.

Cloud Audit Package

€8,500 one-time

Team Augmentation Pod (3 engineers)

€18,000–24,000/mo

Platform Modernization

€35,000–55,000 fixed scope

All packages include NDA, dedicated account manager, and quarterly business reviews. No hidden fees.

Standard in Every Engagement

Regardless of which engagement model you choose, every CloudForge contract includes these commitments as non-negotiable standards.

Mutual NDA

Signed before any technical conversation. Your code, infrastructure, and business data are contractually protected from day zero.

Verifiable Certifications

Every engineer's certifications are shared with you for independent verification before they join your team. No self-reported credentials.

Dedicated Account Manager

A named contact who monitors delivery quality, handles escalations within 4 hours, and serves as your single point of accountability.

Quarterly Business Reviews

Structured review of engagement performance, outcomes achieved, and upcoming priorities. Data-driven, with actionable recommendations.

Structured Knowledge Transfer

Every engagement concludes with documentation, runbooks, and architecture decision records so your team can operate independently.

No Vendor Lock-in

We build on open standards and ensure you can operate independently when the engagement ends. Your infrastructure, your control.

24/7 Escalation Path

Critical infrastructure issues are escalated immediately, regardless of engagement model. Named principal engineers on every escalation chain.

Security by Default

DevSecOps practices integrated into every delivery pipeline from day one. SAST, DAST, dependency scanning, and compliance checks as standard.

How We Scope Every Engagement

Every engagement follows a structured scoping process designed to eliminate ambiguity and ensure alignment before any work begins.

1

Discovery

A 1–3 day workshop with your technical leadership. We map your current infrastructure, identify pain points, and define success criteria. No slides — we bring our architects to your whiteboards. The output is a shared understanding of where you are and where you need to be.

2

Assessment

Our architects analyze your infrastructure against 47 benchmarks covering cost optimization, security posture, reliability, performance, and architectural best practices. For cloud audits, this produces a detailed findings report with prioritized recommendations and estimated impact.

3

Proposal

A detailed Statement of Work with team composition, timeline, milestones, and expected outcomes. Every deliverable has an acceptance criterion. Every milestone has a go/no-go checkpoint. You know exactly what you are getting and when.

4

Staffing

We match engineers to your requirements based on certification, industry experience, and technology stack alignment. You review and approve every team member before they start. If an engineer is not the right fit, we replace them within 5 business days.

5

Delivery

Your CloudForge team is embedded and delivering value from week one. Weekly progress reports keep stakeholders informed. Monthly business reviews track outcomes against objectives. Structured handover at completion ensures continuity.

Our SLA Commitments

These are contractual guarantees, not marketing aspirations. Each SLA is defined in your Statement of Work with specific remedies if we fall short.

5-Day Deploy

From signed contract to engineer embedded in your team. This is not an aspiration — it is a contractual guarantee with remedies if we miss it.

99.9% Uptime

For managed operations engagements. Measured monthly against agreed service windows with credits for any shortfall below threshold.

24-Hour First Response

Every inquiry receives a substantive human response within one business day. Not an auto-acknowledgment — a real answer from someone who understands your engagement.

4-Hour Escalation

Critical infrastructure issues escalated to a Principal Engineer within 4 hours, 24/7. Escalation means hands-on-keyboard, not just notification.

< 30min Incident Ack

For managed operations clients, incidents are acknowledged within 30 minutes of detection. Acknowledgment includes initial severity assessment and estimated response plan.

Quarterly Reviews

Structured performance review with engagement metrics, optimization recommendations, and forward-looking priorities. Executive summary plus detailed appendix.

Engagement Models by Industry

Different industries have different infrastructure demands. Here's how our engagement models map to common industry requirements.

IndustryRecommended ModelsWhy
Financial Services
Team Augmentation + Managed OpsCompliance-heavy environments with ongoing operational requirements and strict certification needs.
SaaS & Technology
Team Augmentation + Fixed-ScopeScaling engineering teams rapidly while executing platform migrations and modernization projects.
Healthcare
Fixed-Scope + Managed OpsRegulatory compliance projects with long-term operational management of sensitive infrastructure.
E-Commerce
Managed Ops + Team AugmentationPeak traffic management, auto-scaling infrastructure, and engineering capacity for feature delivery.
Manufacturing
Fixed-ScopeCloud migration, OT/IT convergence, and legacy system modernization with defined outcomes.
Energy
Fixed-Scope + Managed OpsHybrid cloud strategy, SCADA integration, and compliance-driven infrastructure operations.

CloudForge vs Traditional Approaches

How CloudForge compares to building an internal team or working with a traditional staffing agency across the dimensions that matter most.

DimensionTraditional HiringStaffing AgencyCloudForge
Time to first engineer3–6 months2–4 weeks5 business days
Certification verificationNoneSelf-reportedIndependent verification
Retention riskHigh — you own itNone — they rotateManaged — 96% retention
Knowledge transferN/ARarelyStandard in every engagement
Ongoing optimizationNoNoQuarterly reviews included
Security & NDAInternal onlyVariesMutual NDA standard
ScalabilitySlow — hire moreModerateFlexible pods, scale in days

Engagement Questions

Common questions about how CloudForge engagements work, from team composition to intellectual property.

Trusted by Industry Leaders

96%

Client Retention

127

Cloud Audits

$21.7M

Savings Identified

23+

Migrations, 0 Incidents

NDA by default. Certifications independently verifiable. No vendor lock-in. Every metric above is backed by auditable engagement data.

"We went from a 6-month hiring pipeline to having a certified platform engineering team embedded in 5 days. CloudForge didn't just augment our team — they transformed how we deliver infrastructure. The quarterly business reviews alone have saved us from three architectural dead ends."

VP of Engineering

Series C SaaS Company, 400+ Engineers

Start with the audit. It pays for itself in the first month.

We'll analyze your current cloud spend and infrastructure posture at no cost. Most audits identify 25–40% in savings opportunities. No obligation — just data you can act on.

Request Your Audit